Payment modes
We are constantly working to find various ways to make payment easier and more convenient for all our loyal shoppers at SmartMall. Here are our current modes of payment:

• Credit Cards (Master & Visa).
• PayNow.
• Paypal.
• Nets Bank Card (Only support on SmartMall mobile app).

Delivery
- It is customers’ responsibility to enter the correct address details for delivery if required.
- Our drivers will make an appointment with you via phone calls before delivery.
- The delivery will be within office hour: Mon to Fri (9am to 4pm)

How much does it cost for shipping fee?
- We provide free delivery locally for total purchases amount to more than $100
- There will be a $5 per trip delivery fees for total purchases amount to less than $100
- Self-collection option is available at check out portion
- Self collection will be at SmartMall Warehouse.
- SmartMall reserves the right to change or discontinue free shipping at any time.

How long do I have to wait for my order to be delivered to me?
- Your parcel will arrive within 2 to 7 working days after you have placed your order.
- Delivery times are estimated and not guaranteed, unless differently specified in the deal Fine Print
- To check the status of the product you have purchased, please call our customer service hotline: 6326 4083